OUR COMMITMENT TO SAFETY, COMMUNITY AND THE ENVIRONMENT
Safety in all that we do and respecting the community and environment are at our core. We believe in creating a workplace where people feel safe and supported. We are active in the Weipa community and make positive contributions by supporting various initiatives and events. We endeavour to maximise the use of local resources and are mindful of minimising our impact on the environment by reducing waste wherever possible.
RELATIONSHIP MANAGEMENT PHILOSOPHY
Weipa Real Estate’s core objective is to deliver on our values;
2. Our client
3. Our people
4. Our experience
As real estate experts in the Western Cape Region, Weipa Real Estate has developed delivering quality service into a practice. By focusing on Client and Tenant relationships we can guarantee satisfaction and maintain our valued outstanding reputation.
It is a central belief within the Weipa Real Estate Team that providing great customer service is a collaborative process and is best realised through open communication, being responsive and striving for the highest levels of quality in everything that we do. At the very heart of our business is our people. We have developed a reputation as an approachable and reliable group who take time to understand our client needs and develop customized solutions. Our property managers are specialists in their field. Their enthusiasm and commitment to achieving success is the driving force behind Weipa Real Estate. The principal, Geoff Bryant plays an active role in the business and is particularly passionate about developing mutually rewarding sustainable relationships.
Weipa Real Estate is an established real estate business in Weipa with 20 years experience. As local residents, our team have formed the foundations of real estate management in this unique area. We understand the needs of clients in a challenging environment offering flexible service and tailor made solutions. Being part of the growth that has now resulted in this vibrant centre means our experience is second to none.
Weipa Real Estate comprises of a team of six with diverse professional backgrounds. One of our key strengths is our service delivery. We take pride in our work and look to add value wherever we can. Our office is set up with the latest communication tools, PC’s, Ipad’s and software. Weipa Real Estate utilises the latest Console Gateway Software. This software program is an integrated real estate software solution incorporating sales management, property management and trust accounting functions. It is designed to simplify complex processes, remove barriers to business growth and minimise time spent on office based tasks. Weipa Real Estate has regular access to ongoing Console support via phone, email and the web.
VALUE ADDING STRATEGIES
Understanding the Weipa environment
Weipa has a tropical monsoonal climate with a distinct wet and dry season. As an employer, Weipa Real Estate cares for the health and well-being of staff. Weipa’s extreme heat necessitates careful planning and scheduling of property inspections to take advantage of the cooler parts of the day. Staff who hold a salesperson’s licence are involved in property inspections and share the periodic inspection schedules equally. This ensures compliance with the Residential Tenancies and Rooming Accommodation Act and keeps our property owners informed of any upkeep or maintenance issues.
Aside from our understanding of relevant acts and codes, Weipa Real Estate is cognisant of property owner’s expectation of a return on investment. Whether you have a single investment property or an entire portfolio, we focus on keeping it well maintained and tenanted. We pride ourselves in efficient, personalised and responsive service keeping our property owners and tenants regularly informed of any issues and each other’s obligations as a lessor and lessee. Maintaining open and collaborative communication ensures a win-win situation for all stakeholders.
Asset, property and facilities management
All properties require routine maintenance and repairs. Weipa Real Estate has a team of regular maintenance professionals to provide services when necessary. Weipa Real Estate recognises that there are occasions when securing a tradesperson within a particular time frame is challenging during peak times of the year. For example, Weipa Real Estate’s maintenance schedule plans for air-conditioning servicing to be conducted during the cooler months of the year. Weipa Real Estate is continually devising ways to streamline the maintenance program to ensure that our response times and service delivery is being met.